Privacy Policy

This Privacy Policy (“Privacy Policy”) applies to information collected through any Streamline Auto Group, LLC (“Streamline”, “us” or “we”) website, application and/or any accompanying software or service (individually and collectively, the “Streamline Product”). It also applies to interactions with us in person, by telephone, text message, or other means.

Your privacy is very important to us and we have developed this policy in order for you to understand how we collect, use, communicate and disclose information. This Privacy Policy governs information we receive from you or about you and explains how we may collect, use, and in some instances share this information.

Streamline may amend this Privacy Policy at any time. When we revise the Privacy Policy, we will post the new Privacy Policy on this page and change the effective date located at the end of the Privacy Policy. You should review this Privacy Policy before you use a Streamline Product or interact with us.


What information we collect and how we use it

  1. Information you provide. Streamline collects personal information that individuals provide through voluntary submissions, such as email and online registration forms. Personal information means any information that may be used to identify an individual or household, including name and email address. We may also collect limited, high-level financial information to enable our budget calculation function. The types and amount of personal information we collect may vary, depending on what information you choose to provide. Some of the ways in which we use this information are to:
  • provide our application services,
  • provide you with content relevant to you,
  • offer personalized features,
  • tailor your user experience,
  • allow you to connect to and share information with other users,
  • validate your identity,
  • prevent fraud, and
  • provide customer services including technical support.

When you allow others to view your profile, send messages, post messages, or otherwise share personal information with other users, we cannot control and are not responsible for the actions of other users in handling the information.

  1. Information from other sources. We may also collect information about you from other sources, such as from other users of our services, our service providers and vendors, and other third party sources that you have permitted to share your information with us, in order to provide our services, more useful information, and a more personalized experience.
  2. Messages and Content. We may collect and store any messages, posts or content that you send or upload using the Streamline Product. We may also remove any messages, posts or content that we find objectionable or that violate our Master Services Agreement with dealers or the Streamline End User License Agreement.
  3. Employment-Related Information. If you apply for a job with us we may collect personal information in a number of circumstances. Personal information we may collect includes: name, address, telephone number and other contact information; educational or other credentials, employment history and experience, volunteer work, and other information necessary to evaluate a candidate’s suitability for employment; together with any other information we may collect with your consent or as required by applicable law.
  4. Automatically Collected Information. Certain information is automatically collected when you use a Streamline Product. This can include the type of browser software you use, the operating system you’re running, the website that referred you, or your IP address. Our partners or we may also collect information from you when you use the Streamline Product in the form of cookies. A cookie is a text file that a web-service can store on your web browser and later retrieve. A cookie enables the Streamline Product to recognize you as a prior user, provides the Streamline Product with information regarding your prior use and assists us in determining what portions of the Streamline Product are most appropriate for you. Your Web browser may provide you with the ability to reject cookies. To take full advantage of the Streamline Product, we recommend that you accept cookies from the Streamline Product. If you reset your browser to refuse all cookies or to indicate when a cookie is being sent, some services may not function properly. Additionally, your browser may have a “Do Not Track” feature. This lets you tell websites you visit that you do not want to have your online activity tracked. These features are not yet uniform across browsers. Streamline Products do not currently respond to these signals.


What we use information for

We may use and/or share your information and information we collect in connection with your use of the Streamline Product as follows:

  • to improve the Streamline Product;
  • if you provide information in response to any forms that we host for third parties, we will transmit your personal information to those parties identified in the applications, contributions, or other forms you choose to submit and, if applicable, to the third party service providers specified by such third parties. The third party’s privacy policies and practices, and not this Privacy Policy, govern the third party’s use of that personal information;
  • to disclose information to companies that provide support services to us (e.g. website hosts, software developers, researchers) that allow us to provide the Streamline Product and that help us market our Streamline Product, which companies may use information about you to perform their functions on our behalf;
  • to communicate with you about the Streamline Product, accounts and program participation, based on your requests, profiles, patterns, habits, preferences and usage statistics, which may be through notifications pushed to the Streamline Product on your mobile device;
  • to process and manage your use of the Streamline Product;
  • to respond to your inquiries, post your comments or statements on any blog, social media site or other online forum maintained in connection with the Streamline Product, or take other actions in response to your inquiries or other Streamline Product related activities;
  • if you participate in any blog, social media or other online forum in connection with the Streamline Product, we may disclose personal information that you post to other forum participants and users of the Streamline Product;
  • with respect to the information you provide or information we collect about you in connection with the Streamline Product, we may (i) analyze and disclose that information either in anonymized format that does not directly identify you or when aggregated with anonymized information from other users of the Streamline Products, (ii) use it to develop new products or services or to modify existing products or services, including the Streamline Product, and (iii) include that information with similar information from other users of the Streamline Product and disclose it to third parties. When we use anonymized information, we will take steps to ensure we do not re-identify it. If we share anonymized or aggregated data with a third party, we obligate the third party contractually not to re-identify.

We also may use and disclose information (1) upon lawful request, in response to legal process, and when required to comply with laws, (2) to enforce our agreements, corporate policies, and terms of use or (3) to protect the rights, property or safety of our employees, agents, customers, other users of the Streamline Product and other third-parties), (4) to investigate, prevent or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (5) to investigate, prevent or take action regarding any violation of this Privacy Policy or the Master Services Agreement, (6) if doing so is appropriate to carry out a user’s request, reasonably necessary to offer the service, or reasonably believed to be legally required, or is in Streamline’s interest to protect its property or other legal rights or the rights or property of others and/or (7) to investigate and defend us against any third-party claims or allegations, or to protect the security or integrity of our Streamline Product.

We may also provide information we receive from you to our subsidiaries, affiliated companies, or other trusted businesses or persons for the purpose of processing personal information on our behalf, facilitating our business, and for any other purposes identified above.

In connection with any sale of the assets or equity, a financing or change-of-control of Streamline or its affiliates we may disclose, share and/or transfer personal information and data we have collected with third-parties involved in such transactions (for example, if we sell the Streamline Product to a third-party buyer, we will share and transfer information about you and other users with and to that buyer).



We do not knowingly request or collect personal information from anyone under the age of 13. Streamline’s website and its services are not intended for or designed to be used by anyone under 13 years of age. If you use our service, you represent that you are 13 years of age or older. We recommend that minors over the age of 13 ask their parents for permission before sending any information about themselves to anyone over the Internet.



Streamline’s website and the Streamline Product may contain links to non-Streamline websites or content, such as to financial institutions’ webpages. We are not responsible for the privacy practices of other websites. We encourage our users to review the privacy terms of other websites.



We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed. No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.


Data Rights

Subject to applicable law, you may have the right to request and obtain information about, or copies of, your personal information that we process, where we obtained your information, the business or commercial purpose for collecting your information, and the third parties with whom your information is shared. You may also have the right to correct your personal information, or object to its processing. Lastly, you may ask us for information about when we typically delete stored information, or ask that information be anonymized or destroyed, depending on the situation and applicable laws. To enquire about any data rights you may have, please contact us at


How to contact us

If you have any questions about this Privacy Policy or how we handle personal information, please email us at or by mail at:

Streamline Auto Group, LLC

ATTN: Privacy Manager

3552 Southwestern Boulevard

Orchard Park, New York 14127


Effective Date: April 11, 2023